Support

Email us at support@pingoo.one .

Describe what happened, the device and application version, and the approximate time of the problem. Never send your password, confirmation code, access token, or private message content.

New accounts are created through an invitation link. If a link has expired, ask the person who invited you to create a new one. Existing users can continue to sign in with their email and password.

If notifications or calls do not arrive, check system notification, battery, background activity, microphone, and network permissions. The Diagnostics screen in Pingoo contains delivery and navigation information that can help support investigate intermittent problems.

You can permanently delete your account in Pingoo Settings. Read the account deletion page before continuing.